Unternehmensleitbild

Preface

Let's continue writing our success story together!

We all have our own values that act as a compass, guiding us to make the right decisions and achieve our goals. These personal values are not only important for us as individuals but also crucial for collaboration in our daily work environment. Shared values unite us and enable us to be successful as a team, working together to achieve our goals. Our corporate mission serves as a guiding principle, describing the values and success factors that form the foundation of Milchhof Albert. It's more than just a document; it's a commitment that influences our thinking and actions in all areas of our business. It's what drives us and motivates us to give our best every day. By actively embodying and integrating our corporate mission into our daily work, we create a positive corporate culture that inspires not only ourselves but also our customers and partners.

Our Self-Understanding

Excellence in dairy products.

Our Vision

Our drinking milk is as indispensable in the retail sector as our dairy ingredients are in the food industry. Customers enjoy our high-quality products in their homes, in restaurants, and in large-scale kitchens.

Buyers in Germany and Europe utilize the high quality of milk as a raw material for further processing, bringing them economic success. By offering each customer the products that suit them best, we make the crucial difference.

In doing so, we ensure to use resources such as energy and water efficiently and minimize our environmental footprint. Our satisfied and enthusiastic customers inspire us to continue offering high-quality products. We value good neighborliness and always act considerately.

 

Manifest

It tastes good because:
our customers - have relied on us since 1908.
our innovations - continuously improve our products and conserve resources.
our partnerships - offer genuine collaboration.
our products - are built on sustainability.
our brand - builds trust with our customers.
our quality - is reliable.
our employees - deliver excellence every day.
our values - allow us to make things better.

Our Guiding Principles

  • Customer Orientation: Our primary goal is to maintain an open and collaborative dialogue with our customers. We place great emphasis on offering products that provide outstanding customer value. We distinguish ourselves by swiftly and flexibly resolving customer issues.
  • Collaboration: Trust, loyalty, transparency, fairness, reliability, respect, and esteem are the cornerstones of our relationships with our business partners, whether they be milk producers, suppliers, service providers, or customers.
  • Product Portfolio: Our comprehensive product portfolio for private households, gastronomy, and the food processing industry is characterized by an optimal price-performance ratio.
  • Innovation: As a leading company in concentrate production, we set standards and always align ourselves with the needs and requirements of our customers. Our innovative capabilities equally convince and inspire our customers.
  • Market Position: Milchhof Albert holds a leading national position and strives to compete on par with the industry's leading companies in terms of innovation, quality, and reputation.
  • Marketing: The frischli brand is globally associated with excellence, innovation, and quality. We are continuously committed to strengthening the power of our brand.
  • Production and Procurement: Our suppliers are an integral part of our value chain. Together, we work towards continuously optimizing our production processes and streamlining our operations to ensure competitiveness in quality and cost.
  • Resource Management: We place great importance on designing our products, services, and processes in an environmentally friendly manner. We consistently consider environmental requirements and responsibly manage our resources.
  • Growth and Success: Through profitable growth, we strengthen our earnings and financial power to ensure the long-term existence and development of our company. Our entrepreneurial activity is characterized by financial independence and decision-making freedom, with organic growth taking precedence over acquisitions.
  • Diversity: We welcome people of all backgrounds, genders, cultures, religions, and worldviews. Milchhof is a place of diversity and openness.
  • Employees: Qualified and motivated employees are a central success factor for Milchhof Albert. Through teamwork and active information exchange, we effectively leverage the knowledge and experience of our staff.
  • Inclusion: We support employees with disabilities to the best of our ability by creating suitable structures and offering them appropriate opportunities for employment.
  • Harassment Policy: Milchhof fosters an atmosphere of respect, tolerance, and collaboration. We actively combat any form of harassment, misconduct, or discrimination.
  • Social Responsibility: Milchhof Albert stands by its social responsibility and respects the values, norms, as well as human rights and legal and social orders in all countries, in the spirit of being a Good Citizen.
  • Code of Conduct: We strictly reject any form of corruption, fraud, or unethical practices. The integrity of our company forms the basis of our success.
  • Family Business: As a family-owned enterprise, Milchhof Albert is closely connected to its shareholders and will remain firmly in family hands in the future.

We create value for customers, employees and the company.

The principles contained herein form the basis of our business relationships and set minimum standards. Our corporate mission is aligned with the following international guidelines and principles:

  • International Bill of Human Rights
  • UN Guiding Principles on Business and Human Rights
  • UN Convention on the Rights of the Child
  • UN Convention on the Elimination of All Forms of Discrimination against Women
  • OECD Guidelines for Multinational Enterprises
  • Core Labor Standards of the International Labour Organization (ILO)
  • Paris Agreement on Climate Change
  • Minamata Convention
  • Stockholm Convention
  • Basel Convention
  • Ten Principles of the UN Global Compact (UNGC)

Environmental, Social, and Corporate Governance (ESG) are guiding principles and guidelines for integrating environmental, sustainability, and social issues into corporate governance. Our corporate strategy is designed to address the needs and opportunities for value creation for all stakeholders, including employees, customers, suppliers, and investors, while incorporating ESG criteria.